Data protection

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data refers to any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data Collection on Our Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice section of this website.
How do we collect your data?
Your data is collected, on the one hand, when you provide it to us. This may include, for example, data you enter into a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure the website functions correctly. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right at any time to obtain information free of charge regarding the origin, recipients and purpose of your stored personal data. You also have the right to request the correction, blocking or deletion of this data. For this and any further questions regarding data protection, you can contact us at any time at the address provided in the legal notice. Furthermore, you have the right to lodge a complaint with the relevant supervisory authority.
Analytics tools and third-party tools
When you visit our website, your browsing behaviour may be statistically analysed. This is primarily done using cookies and so-called analytics programmes. The analysis of your browsing behaviour is generally anonymous; your browsing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the following privacy policy.
You may object to this analysis. We will inform you of the options for objection in this privacy policy.

2. General information and mandatory notices

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.
When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use them for. It also explains how and for what purpose this is done.
Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to guarantee complete protection of data against access by third parties.

Information on the data controller

The data controller responsible for data processing on this website is:
Union Agricole Holding AG
An der Mühlenau 4
D-25421 Pinneberg
Telephone: +49 (0) 4101 218 1500
Email: Contact
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You may withdraw any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the State Data Protection Commissioner of the federal state in which our company is based. A list of data protection commissioners and their contact details can be found via the following link:

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place to the extent that it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the padlock symbol in your browser bar.
If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

In accordance with the applicable legal provisions, you have the right at any time to obtain information free of charge regarding your stored personal data, its origin and recipients, and the purpose of data processing, and, where applicable, a right to rectification, blocking or deletion of this data. You may contact us at any time at the address provided in the legal notice regarding this matter and any further questions concerning personal data.

Objection to promotional emails

We hereby object to the use of contact details published in accordance with the legal notice requirement for the purpose of sending unsolicited advertising and information material. The operators of the website expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example via spam emails.

Links to the information obligations of Union Agricole Holding AG

3. Statutory data protection officer

We have appointed an external data protection officer for our company.
Data Protection Pöllinger GmbH
Dresdner Straße 38
92328 Neumarkt
Email: Contact the Data Protection Officer

4. Data collection on our website

Cookies

Some parts of this website use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser on your next visit.
You can configure your browser so that you are informed when cookies are set and only allow cookies on a case-by-case basis, exclude the acceptance of cookies in specific cases or generally, and activate the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be restricted.
Cookies that are necessary for the execution of the electronic communication process or for the provision of specific functions requested by you (e.g. shopping basket function) are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically flawless and optimised provision of its services. Where other cookies (e.g. cookies for analysing your browsing behaviour) are stored, these are dealt with separately in this privacy policy.

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address
This data is not merged with other data sources.
The legal basis for data processing is Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
The processing of the data entered in the contact form is therefore carried out exclusively on the basis of your consent (Article 6(1)(a) of the GDPR). You may withdraw this consent at any time. To do so, simply send us an informal email. The lawfulness of the data processing operations carried out prior to the withdrawal remains unaffected by the withdrawal.
The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Consent with Usercentrics

This website uses Usercentrics’ consent technology to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies, and to document this in accordance with data protection regulations. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, website: https://usercentrics.com/de/ (hereinafter “Usercentrics”).
When you visit our website, the following personal data is transmitted to Usercentrics:
  • Your consent(s) or the withdrawal of your consent(s)
  • Your IP address
  • Information about your browser
  • Information about your device
  • The time of your visit to the website
Furthermore, Usercentrics stores a cookie in your browser to be able to associate the consents you have given or their withdrawal with you. The data collected in this way is stored until you request its deletion, delete the Usercentrics cookie yourself, or the purpose for data storage no longer applies. Mandatory statutory retention obligations remain unaffected.
Usercentrics is used to obtain the legally required consents for the use of certain technologies. The legal basis for this is Article 6(1)(c) of the GDPR.

Data processing

We have entered into a data processing agreement (DPA) with the aforementioned provider. This is a contract required under data protection law, which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

5. Analytics Tools and Advertising

etracker

The provider of this website uses the services of etracker GmbH, based in Hamburg, Germany, to analyse usage data. By default, we do not use cookies for web analytics. Where we do use analytics and optimisation cookies, we will obtain your explicit consent separately in advance. If this is the case and you agree, cookies will be used to enable statistical reach analysis of this website, performance measurement of our online marketing activities, and testing procedures to, for example, test and optimise different versions of our online offering or its components. Cookies are small text files that are stored by the internet browser on the user’s device. etracker cookies do not contain any information that enables a user to be identified.
The data generated by etracker is processed and stored exclusively in Germany on behalf of the provider of this website and is therefore subject to strict German and European data protection laws and standards. etracker has been independently audited, certified and awarded the Data Protection Seal of Approval in this regard.
Data processing is carried out on the basis of the legal provisions of Article 6(1)(f) (legitimate interest) of the General Data Protection Regulation (GDPR). Our objective within the meaning of the GDPR (legitimate interest) is to optimise our online offering and our website. As the privacy of our visitors is important to us, data that could potentially be linked to an individual, such as IP addresses, login or device identifiers, is anonymised or pseudonymised as soon as possible. The data is not used for any other purpose, combined with other data or disclosed to third parties.
You may object to the data processing described above at any time. Objecting will not result in any adverse consequences.
Further information on data protection at etracker can be found here: https://www.etracker.com/de/datenschutz.html.
Conclusion of a contract for commissioned data processing
We have concluded a contract for commissioned data processing with etracker and fully comply with the strict requirements of the German data protection authorities when using etracker.